Dexterity Knitwear – Return Policy

At Dexterity Knitwear, we ensure quality in every product we offer. However, if you're not satisfied with your order, we provide a smooth and fair return process.

1. Return Window

You may return a product within 3 days from the date of delivery. After this window, the return request will not be accepted.

2. Conditions for Return

  • Items must be unused, unwashed, and in original packaging with all tags intact.
  • Return requests must include order ID and reason for return.
  • Products damaged due to customer negligence will not be accepted.

3. Return Process

To initiate a return, please contact us at:

  • Email: admin@gmail.com
  • Phone: 9934957633

Our team will guide you through the return instructions based on your location and product category.

4. Exchange Option

We offer an exchange for the same or a similar product, subject to stock availability. If exchange isn't possible, you may opt for a refund.

5. Return Shipping

If the return is due to our fault (e.g., damaged or wrong item), we cover the shipping. Otherwise, customers are responsible for return shipping costs.

6. Address for Return

Return to: Ground Floor, East Ramkrishna Nagar, Kankarbagh, Patna-800027, Bihar, India

Note: Please don’t send your purchase back without approval. Unapproved returns may be rejected.

Last Updated: August 02, 2025